General terms


The following general terms and conditions govern commercial relations between BIO PACK BG Ltd., the owner of the online store www.bio-pack.bg, on the one hand, and the customers of the online store, on the other. These conditions bind all visitors and users of the online store . By clicking on certain hyperlinks located on the server www.bio-pack.bg or by making payment for using the services offered, the user agrees, fully accepts and fully agrees to abide by these General Terms and Conditions. BIO PACK BG Ltd. is a company incorporated under the laws of the Republic of Bulgaria, registered in the Commercial Register of the Registry Agency with UIC -, VAT number BG205568076 , with address: Plovdiv, Nestor Abadjiev St 23; customer phone; +359 888 888 622 e-mail: info@bio-pack.bg


The online store www.bio-pack.bg enables its visitors to browse and buy the goods offered in it. Registration is optional for purchases made through the website. The online store can be viewed freely without registration. Each user must complete the registration form by entering the correct information required for the issuance of delivery and invoice documents, as well as a valid and correct receipt address, telephone number and e-mail address.


By ticking the "I Agree to the Terms" column, the user makes an electronic statement under the Electronic Documents and Electronic Signature Act and states that he is familiar with the Terms and Conditions and fully accepts them.


Personal data received from www.bio-pack.bg during your registration will be used solely for the purposes of customer service, this includes accepting and processing orders and contacting customers in case of problems or additional specifics about a given order . Under no circumstances will information and data be shared with third parties or used for any purpose other than the above. Users can be informed of their personal data every day between 09:00 and 17:30 by telephone: +359 888 888 622

User data

• Name

• Exact delivery address

• Telephone number (preferably mobile)

•    E-mail address

Information provided by individuals is considered personal and will be stored as such by the personal data controller at www.bio-pack.bg. If the user does not provide his personal data, he will not be able to fully use the goods and services provided by www.bio-pack.bg.


The User is solely responsible for the protection of usernames and passwords, as well as for their use by others. In case of unauthorized and illegal access, lost or stolen user name and / or password, the user should immediately inform www.bio-pack.bg in order to prohibit any access to personal data.

www.bio-pack.bg offers a high level of protection regarding the use of an online store with an encrypted connection between the bank and the consumer. It is the responsibility of the user to keep up-to-date personal information and to promptly make any changes to his receiving address, telephone number and email address. www.bio-pack.bg is not responsible for undelivered orders due to inaccurate information, any re-delivery is at the user's expense.


All photos, graphics, texts, designs and everything else contained on the Website are the property of www.bio-pack.bg. Any unauthorized use of the above materials, including modification without the prior consent of www.bio-pack.bg, will be sanctioned in accordance with the laws of the Republic of Bulgaria.